Warranty
Two-Year Workmanship Warranty
SRT Landscaping stands behind the quality of our workmanship. We provide a transferable two-year workmanship warranty on eligible completed projects.
This warranty begins on the project completion date and remains with the property for the remainder of the original two-year warranty period if the property is sold.
What Our Workmanship Warranty Covers
SRT Landscaping’s workmanship warranty covers settlement or sinking within the interlock, pavers, steps, walkways, patios, driveways, retaining walls, or other eligible hardscaping work installed by SRT Landscaping.
If an eligible workmanship issue arises during the two-year warranty period, we will inspect the concern and determine the appropriate solution.
Repair or Replacement
After inspection, SRT Landscaping will determine whether repair or replacement is the most appropriate solution for the affected area.
Our goal is to address eligible workmanship issues in a practical and professional manner while maintaining the appearance and performance of the finished project.
What Is Not Covered
This workmanship warranty does not cover:
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Pre-existing site conditions
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Damage caused by third parties, including utility work, other contractors, homeowners, tenants, vehicles, or other outside parties
Manufacturer Material Warranties
Pavers, stone, coping, and other supplied materials may be covered by a separate manufacturer warranty.
If a manufacturer accepts a material-defect claim, the manufacturer may provide replacement materials according to its own warranty terms. Manufacturer warranties do not cover SRT Landscaping labour costs for removal or installation of replacement materials.
How to Request Warranty Service
If you notice a concern covered by this warranty, contact SRT Landscaping before the two-year warranty period expires.
Please provide:
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Your name and property address
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A brief description of the concern
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Your invoice number
We will review the information and arrange an inspection where appropriate.